Access to MHPS Services

In an effort to slow the spread of the COVID-19, and to protect the health & safety of first responders and members of the community, a Medicine Hat Police Service call center has been established to assist the community with all non-emergency police calls for service.  All inquiries and reports of non-emergency events can be provided by calling 403-529-8481 or filing a report via the MHPS mobile app or online reporting.

Online reporting must be used for reporting a crime if the loss or damage is under $5,000 and there are no suspects.  Reports can be filed online 24 hours a day, seven days a week.  Once the information is submitted, a file number will be generated and final report returned to the email provided, usually within 24 hours. If you do not have internet access or have an email address, you can report the incident by calling (403) 529-8481.

The following report types should be submitted online:


  • ·  Theft from vehicle (car prowling)– Up to $5,000 value of property
  • ·  Theft of property– Up to $5,000 value of property
  • ·  Theft of credit or debit card (when that is the only item missing)
  • ·  Mischief to vehicle– such as vandalism
  • ·  Mischief to property– such as vandalism & graffiti
  • ·  Lost property– with the exception of government-issued ID such as passports. Please call (403) 529-8481 to report lost government issued documents.
  • ·  Attempted stolen vehicle– regardless of damage value
  • ·  Break & enter into unlocked premise other than residential (includes; sheds, parking garages, storage lockers, detached garages, etc.) Residential and commercial break and enters should be reported to (403)-529-8481.
  • ·  Theft of mail (including packages from postal services and other delivery services)
  • ·  Stolen property for sale online (including; Kijiji, Craigslist, Facebook, etc.)
  • For all other property-related offences, call the MHPS non-emergency line 403-529-8481, where officers are available to answer questions and take some reports over the phone.


To report a motor vehicle collision with no injuries call the Collision Reporting Centre at 403-581-1070.

Continue to use 9-1-1 for all emergencies and to report crimes in progress.

Other service that can be completed online or thru the MHPS mobile app include:

·  Police Information Checks - ( 18 years or older) -  Anyone under the age of 18 years, or for members of the public that do not have access to a computer, can contact the MHPS by email: or phone 403-502-8916 to speak with the MHPS Information Manager who will assist you in completing your application.

  • Fingerprinting - Due to the recent COVID restriction, the Medicine Hat Police Service will not be able to complete fingerprinting for Police Information Checks that include a Vulnerable Sector search. This service will resume when the provincial health restrictions are lifted.

·  Submitting Crime Tips

·  Parking Ticket Appeals

Payment of pet licenses can be made at City Hall or APARC and payment of parking tickets can be complete at City Hall.

For more information contact:

Rita Sittler
Administrative Service Manager
Medicine Hat Police Service
Ph: 403-529-8416