EDI Police Service Delivery

EDI > Police Service Delivery

The fundamental purpose of the MHPS is to serve and protect the community.  To accomplish this, we must be aware of the needs of various groups to ensure we are providing accessible and responsible policing services to all people in the community equitably. Community stakeholders including; service organizations for persons with disabilities, immigration services, housing and social service agencies, local school communities and justice community partners were involved in the development of the objectives and actions under this theme in an effort to increase awareness of potential gaps in service.

It is recognized that continual effort must be made to ensure the MHPS stays connected to the community to be aware of and respond to issues or concerns.  There are a variety of ways the MHPS can accomplish this both formally and informally.  Informally the MHPS will continue to collaborate with community partners and stakeholders to maintain and expand a network of relationships.  The MHPS will use a variety of communication tools to share information about our activities and community safety concerns. Formally the MHPS commits to the following activities: 


Initiative: Chief's Indigenous Advisory Board
Status: In Progress
Objective: Community consultation with indigenous populations that meets four times per year.
Responsible: Chief of Police
Measurable: Establishment of an Advisory Board
To view the entire MHPS Indigenous Reconciliation Action plan click here
Initiative: Public Survey
Status: Completed
Objective: The Police Commission will conduct survey to ensure the MHPS is able to understand and respond to community concerns about crime and safety a public survey is conducted to gather statistically reliable data from community members to aid the development of the four-year strategic plan.
Topics in the survey include; general safety, communication initiatives, road safety, uniformed patrols, bylaw enforcement, criminal investigation, trends and emerging issues and victim services.
Responsible: Chief of Police / Police Commission
Measurable: Results can be viewed on the Medicine Hat Police Commission website click here
Initiative: Open House
Status: Annual - The next MHPS Open House will be held on Saturday, June 24, 2023.
Objective: Annual opportunity for community members to learn more about the MHPS and its operation through information displays, demos & building tours.
Responsible: Office of the Chief / Community Support Unit
Measurable: Measure of community participation.
Initiative: Citizens Police Academy
Status: Annual - On Hold Due to Health Restrictions
Objective: Annual opportunity for interested community members to gain an in depth understanding of the MHPS and its operations, and gain an increased awareness of current policing issues and community safety concerns through a series of lectures, hands on learning and demonstrations.
Responsible: Community Support Unit
Measurable: Measure the number of applicants each year. Measure satisfaction of participants upon conclusion of CPA.